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Thank-you for shopping at Totalpet.net !
Please Read Carefully.
Although we know you will be pleased with the quality of the products
offered, sometimes mistakes are made in ordering sizes and colors, etc. We will
refund the purchase price of any product upon it's return to us in it's original
condition, shipping cost are not refundable.
We accept no responsibility for the welfare of your
pets or your family due to the wearing of , sleeping on ,or ingesting of any of the products
obtained through our web site. As with a child, be cautious with your pet's
surroundings. Pick up & discard all pieces of any toy, bed, dish, leash, collar,
etc. that is beginning to tear, shred or break as ingesting of pieces of any of
these can cause choking or obstruction.
One of our suppliers of nylon collars leads and harness' offers replacement of
broken or chewed product. In this case, pick up all pieces of the product and
place in a zip-lock, follow instructions for return policy on nylon products
page. We can only orchestrate the replacement of this product when purchased initially at
our store.
We appreciate your business.
Sincerely, TotalPet.net
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